Special to The Sun
INTEGRIS Baptist Medical Center and Lakeside Women’s Hospital will receive the 2014 Women’s Choice Award® ranking them among America’s Best Hospitals for Patient Experience in Obstetrics. The distinction is the only award that identifies the country’s best health care institutions based on robust criteria that consider female patient satisfaction, clinical excellence and what women say they want from a hospital including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.
“The physicians and staff at Lakeside Women’s Hospital are extremely pleased to be named one of the best hospitals in America in obstetrics by Women’s Choice Award for the second year in a row. This award is an affirmation of our clinical expertise and dedication to women’s needs,” said Kelley Brewer, Lakeside president.
Awarded hospitals must provide comprehensive obstetric services and meet criteria for patient satisfaction and surgical excellence based on female needs and preferences.
“Women are the primary caregivers in most households. They are in essence, the gatekeepers of their families’ health,” said Tim Johnsen, president of INTEGRIS Baptist Medical Center. “That’s why we have made a real commitment to women, and their specific needs. This award is proof positive that our female patients appreciate our efforts.”
The Women’s Choice Award is the first national award based on the recommendations and preferences of women. Hospitals qualify for this highly selective annual list of America’s Best Hospitals for Patient Experience in Obstetrics based on a proprietary scoring process that incorporates a national, standardized survey of patients’ perspectives of hospital care reported by the U.S. Department of Health and Human Services (Hospital Consumer Assessment of Healthcare Providers and Systems), as well as an analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, the scoring incorporates in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania.