The Edmond Sun

December 24, 2013

Oklahoma Heart Hospital receives excellence award

Special to The Sun

OKLA. CITY — Oklahoma Heart Hospital has been named a 2013 Guardian of Excellence Award and a 2013 Beacon of Excellence Award winner by Press Ganey Associates Inc. The Guardian of Excellence Award recognizes top-performing facilities that consistently achieved the 95th percentile of performance in patient satisfaction, an award Oklahoma Heart Hospital has won the past eight years. The Beacon of Excellence Award recognizes top-performing facilities that maintain high levels of excellence in patient satisfaction.

The Press Ganey Guardian of Excellence Award is a health care industry symbol of achievement. Fewer than 5 percent of all Press Ganey clients reach this threshold and consistently maintain it for the one-year reporting period. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.

The Press Ganey Beacon of Excellence Award recognizes leading health care facilities that have achieved and consistently maintained excellence for multiple years. The award is given to only 45 organizations per year, representing the top three performing organizations by category.

“Being honored with these awards over a number of years represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience,” noted OHH CEO/President Dr. John Harvey. “From the moment a patient enters our facility our first commitment is to their care and comfort along with the well-being of their family. We designed our hospitals from the ground up with patient care at the core. These awards validate that commitment.”