Special to The Sun
Lakeside Women’s Hospital has received the Women’s Choice Award from WomenCertified distinguishing it as one of the 2013 Best Hospitals for Patient Experience in Obstetrics. The award is based on robust criteria that include female patient satisfaction measurements as well as clinical excellence considerations. WomenCertified represents the collective voice of female consumers and is a trusted referral source for top businesses and brands identified as meeting the needs and preferences of women.
“Our physicians and staff are thrilled about being named Best Hospital for Patient Satisfaction in Obstetrics. This honor pays tribute to our team of health care professionals who are dedicated to the highest quality health care services for mothers and newborns,” said Kelley Brewer, CEO, Lakeside Women’s Hospital.
The Women’s Choice Award signals that a hospital meets high standards regarding a woman’s preferences.
Hospitals qualify for this highly selective annual list based on an in-depth proprietary scoring process. The scoring incorporates a national, standardized survey of patients’ perspectives of hospital care reported by the U.S. Department of Health and Human Services (Hospital Consumer Assessment of Healthcare Providers and Systems) and an analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, the scoring incorporates WomenCertified’s in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania. Hospitals also were screened based on clinical criteria.